Accessibility, Cookies, and Email
Effective Date: August 1, 2026
Business Name: Sparkle and Spirit
Website: www.sparkleandspirit.ca
Email: sparkleandspiritca@gmail.com
Location: Markham, Ontario, Canada
1. Our Commitment to Accessibility
Sparkle and Spirit is committed to creating an inclusive and welcoming online shopping experience for all customers.
We strive to make our Website accessible and easy to use for individuals of all abilities, including people who use assistive technologies or require additional support when accessing online content.
We recognize that accessibility is an ongoing process, and we are committed to improving our Website experience as our business grows.
2. Accessibility Goals
Sparkle and Spirit aims to support accessibility by working toward online practices that consider:
· Clear and easy-to-understand information;
· Readable product descriptions;
· Logical website navigation;
· Accessible purchasing processes;
· Compatibility with commonly used assistive technologies;
· Alternative ways for customers to contact us.
3. Website Accessibility Features
Where possible, Sparkle and Spirit aims to provide:
· Clear headings and organized content;
· Descriptive product information;
· Readable text formatting;
· Meaningful links and navigation;
· Accessible images where possible;
· Customer support assistance when accessibility barriers occur.
Because our Website may rely on third-party platforms, applications, plugins, and payment providers, certain accessibility features may depend on services outside our direct control.
4. Assistive Technologies
We aim to support customers who use assistive technologies, including where compatible:
· Screen readers;
· Keyboard navigation tools;
· Browser accessibility settings;
· Other accessibility software.
Website accessibility may vary depending on:
· Device;
· Browser;
· Operating system;
· Assistive technology used;
· Third-party website features.
5. Product Accessibility Information
Sparkle and Spirit strives to provide clear product information, including where applicable:
· Product descriptions;
· Materials;
· Ingredients;
· Safety information;
· Product care instructions.
If you require additional information about a product before purchasing, please contact us and we will make reasonable efforts to assist you.
6. Accessibility Feedback
We welcome feedback regarding accessibility barriers or ways we can improve our Website.
If you experience difficulty accessing any part of our Website, please let us know.
When contacting us, please include:
· The page or feature where the difficulty occurred;
· A description of the issue;
· Any suggestions for improvement;
· Your preferred method of receiving assistance.
We will review accessibility concerns and make reasonable efforts to provide support.
7. Alternative Access Options
If you experience difficulty using our Website, you may contact us directly for assistance with:
· Product information;
· Order questions;
· General inquiries;
· Accessibility-related concerns.
We will make reasonable efforts to provide information in an accessible format where possible.
8. Third-Party Accessibility
Sparkle and Spirit may use third-party services, including:
· Website hosting platforms;
· Payment processors;
· Shipping services;
· Social media platforms;
· Analytics providers.
We do not control the accessibility features of third-party services but encourage our partners and service providers to support accessible experiences.
9. Continuous Improvement
Sparkle and Spirit recognizes accessibility as an ongoing responsibility.
As our business develops, we may review and improve:
· Website content;
· Customer communication methods;
· Product information;
· Digital accessibility practices.
10. Contact Information
For accessibility questions, feedback, or assistance, please contact:
Sparkle and Spirit
Website: www.sparkleandspirit.ca
Email: sparkleandspiritca@gmail.com
Location: Markham, Ontario, Canada
Effective Date: August 1, 2026
COOKIE POLICY
Effective Date: August 1, 2026
Business Name: Sparkle and Spirit
Website: www.sparkleandspirit.ca
Email: sparkleandspiritca@gmail.com
1. Introduction
Sparkle and Spirit (“we,” “our,” or “us”) uses cookies and similar technologies on our website, www.sparkleandspirit.ca (the “Website”).
This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.
By continuing to use our Website, you consent to the use of cookies as described in this policy, where consent is required by applicable law.
2. What Are Cookies?
Cookies are small text files stored on your device when you visit a website.
Cookies allow websites to recognize your device and remember certain information about your visit.
Cookies may help websites:
· Function properly;
· Remember preferences;
· Improve performance;
· Provide personalized experiences;
· Analyze website usage.
Cookies may be:
· Session cookies, which expire when you close your browser; or
· Persistent cookies, which remain on your device for a set period.
3. How We Use Cookies
Sparkle and Spirit may use cookies for purposes including:
Essential Cookies
These cookies are necessary for the Website to function properly.
They may allow us to:
· Maintain shopping cart functionality;
· Process transactions;
· Provide secure checkout;
· Maintain Website security;
· Remember basic preferences.
These cookies generally cannot be disabled without affecting Website functionality.
Functional Cookies
Functional cookies allow the Website to remember choices you make.
Examples include:
· Language preferences;
· Shopping preferences;
· Previously viewed products;
· User settings.
These cookies help improve your experience.
Analytics Cookies
Analytics cookies help us understand how visitors use our Website.
They may collect information such as:
· Number of visitors;
· Pages viewed;
· Time spent on pages;
· Navigation patterns;
· Device information.
This information helps us improve:
· Website performance;
· Product offerings;
· Customer experience.
Marketing Cookies
If used in the future, marketing cookies may help us:
· Measure advertising effectiveness;
· Understand customer interests;
· Provide relevant promotions;
· Track interactions with marketing campaigns.
4. Third-Party Cookies
Some third-party services used by Sparkle and Spirit may place cookies on your device.
These may include:
· E-commerce platforms;
· Payment processors;
· Analytics providers;
· Email marketing providers;
· Social media platforms;
· Advertising providers.
These third parties have their own privacy policies governing their use of cookies.
5. Managing Cookies
You may control or disable cookies through your browser settings.
Most browsers allow you to:
· View stored cookies;
· Delete cookies;
· Block cookies;
· Receive notifications before cookies are placed.
Please note that disabling cookies may affect certain Website features, including shopping cart functionality and checkout processes.
6. Consent
Where required by applicable law, Sparkle and Spirit will request consent before placing non-essential cookies.
You may withdraw consent at any time by adjusting your browser settings or cookie preferences.
7. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect:
· Changes to technology;
· Changes to Website functionality;
· Legal requirements;
· Business practices.
Updated versions will be posted on this Website with a revised effective date.
8. Contact Information
Questions regarding this Cookie Policy may be directed to:
Sparkle and Spirit
Website: www.sparkleandspirit.ca
Email: sparkleandspiritca@gmail.com
Location: Markham, Ontario, Canada
EMAIL MARKETING DISCLOSURE & COMMUNICATIONS POLICY
Effective Date: August 1, 2026
Business Name: Sparkle and Spirit
Website: www.sparkleandspirit.ca
Email: sparkleandspiritca@gmail.com
Location: Markham, Ontario, Canada
1. Introduction
Sparkle and Spirit values communication with our customers and community.
This Email Marketing Disclosure & Communications Policy explains how we collect, use, and manage email communications, including:
· Transactional emails;
· Customer service communications;
· Promotional emails;
· Newsletters;
· Product updates;
· Special offers;
· Business announcements.
By subscribing to communications from Sparkle and Spirit, you acknowledge and agree to the practices described in this policy.
2. Types of Communications We Send
Sparkle and Spirit may send two general types of emails.
Transactional Communications
Transactional emails are necessary to complete customer requests or purchases.
These may include:
· Order confirmations;
· Payment confirmations;
· Shipping notifications;
· Delivery updates;
· Account-related messages;
· Customer service responses.
Because these communications are required to complete transactions or provide requested services, they may continue even if you unsubscribe from promotional emails.
Marketing Communications
With appropriate consent, Sparkle and Spirit may send promotional communications, including:
· New product announcements;
· Seasonal collections;
· Sales and promotions;
· Special offers;
· Restock notifications;
· Educational content;
· Brand updates;
· Community messages.
3. Consent to Receive Marketing Emails
Sparkle and Spirit sends marketing communications only where permitted by applicable laws.
Consent may be obtained through:
· Newsletter signup forms;
· Website checkout options;
· Customer account registration;
· Promotional campaigns;
· Other lawful methods.
By subscribing, you confirm that:
· The information provided is accurate;
· You consent to receive marketing communications;
· You understand you may withdraw consent at any time.
4. Canadian Anti-Spam Legislation (CASL)
Sparkle and Spirit aims to comply with Canada’s Anti-Spam Legislation (CASL) when sending commercial electronic messages.
Commercial emails will generally include:
· Identification of the sender;
· Contact information;
· A clear unsubscribe option.
Sparkle and Spirit does not send unsolicited commercial emails intended to violate applicable anti-spam requirements.
5. Unsubscribing
You may unsubscribe from marketing communications at any time.
To unsubscribe, you may:
· Click the unsubscribe link included in promotional emails; or
· Contact Sparkle and Spirit directly.
After unsubscribing, you may continue to receive transactional emails related to existing purchases or customer service requests.
6. Email Information Collection
When you subscribe to communications, we may collect:
· Name;
· Email address;
· Communication preferences;
· Subscription date;
· Interaction information, such as email openings or clicks where applicable.
This information is used to:
· Send requested communications;
· Improve customer experience;
· Manage email preferences;
· Understand customer interests.
7. Third-Party Email Providers
Sparkle and Spirit may use third-party email service providers to send communications.
These providers may process information such as:
· Email addresses;
· Names;
· Subscription preferences;
· Engagement data.
Third-party providers are expected to maintain appropriate security and privacy practices.
8. Promotional Offers
Promotional emails may include:
· Discount codes;
· Limited-time offers;
· Product launches;
· Seasonal promotions.
Promotions may be subject to additional terms, including:
· Expiration dates;
· Product exclusions;
· Availability limits;
· Usage restrictions.
Sparkle and Spirit reserves the right to modify or discontinue promotions without notice.
9. Customer Communications
Customers may contact Sparkle and Spirit through email regarding:
· Product questions;
· Orders;
· Returns;
· Shipping concerns;
· General inquiries.
We will use the information provided only for the purpose of responding to your request and providing customer service.
10. Privacy and Email Information
Email addresses and communication information are handled according to our Privacy Policy.
Sparkle and Spirit does not sell, rent, or trade email addresses to third parties for marketing purposes.
11. Email Security
Customers should be aware that email communication may not be completely secure.
Sparkle and Spirit cannot guarantee that communications sent electronically will remain free from unauthorized access during transmission.
Customers should avoid sending highly sensitive personal information by email unless specifically requested through an appropriate secure method.
12. Changes to This Policy
Sparkle and Spirit may update this Email Marketing Disclosure & Communications Policy as business practices, technology, or legal requirements change.
Updates will be posted on this Website with a revised effective date.
13. Contact Information
Questions regarding email communications may be directed to:
Sparkle and Spirit
Website: www.sparkleandspirit.ca
Email: sparkleandspiritca@gmail.com
Location: Markham, Ontario, Canada
Effective Date: August 1, 2026