Privacy Policy
Effective Date: August 1, 2026
Business Name: Sparkle and Spirit
Website: www.sparkleandspirit.ca
Email: sparkleandspiritca@gmail.com
1. Introduction
Sparkle and Spirit (“Sparkle and Spirit,” “we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit www.sparkleandspirit.ca, purchase products, subscribe to our communications, or otherwise interact with our business.
As a sole proprietorship based in Markham, Ontario, Canada, we strive to comply with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), as well as other applicable privacy laws where required.
By using our Website, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
Depending on how you interact with us, we may collect the following categories of personal information.
Information You Provide
When placing an order, creating an account (if available), contacting us, or subscribing to our newsletter, you may provide:
· Full name
· Billing address
· Shipping address
· Email address
· Telephone number (if provided)
· Order history
· Product preferences
· Gift recipient information (if applicable)
· Messages or inquiries you send to us
Providing this information is voluntary, but some information is necessary for us to process your order or respond to your request.
Payment Information
Payments are processed by secure third-party payment providers.
Sparkle and Spirit does not store complete credit card or debit card numbers on our systems.
Payment processors may collect information necessary to authorize and complete transactions in accordance with their own privacy policies.
Automatically Collected Information
When you visit our Website, certain information may be collected automatically, such as:
· IP address
· Browser type and version
· Device type
· Operating system
· Referring website
· Pages visited
· Date and time of visit
· Time spent on pages
· Products viewed
· Website navigation patterns
This information helps us understand how visitors use our Website and improve the customer experience.
Cookies and Similar Technologies
Our Website may use:
· Essential cookies
· Functional cookies
· Analytics cookies
· Performance cookies
· Session cookies
· Persistent cookies
Cookies help us:
· Remember your preferences;
· Maintain shopping cart contents;
· Improve Website performance;
· Understand visitor behavior;
· Enhance security.
Additional information about cookies is available in our Cookie Policy.
3. How We Use Your Information
We use personal information for legitimate business purposes, including to:
· Process and fulfill orders;
· Arrange shipping and delivery;
· Respond to customer inquiries;
· Provide customer support;
· Send order confirmations and shipping updates;
· Verify transactions;
· Detect and prevent fraud;
· Improve our Website and services;
· Maintain business records;
· Comply with legal obligations.
Where you have provided your consent, we may also use your information to send newsletters, promotions, or updates about Sparkle and Spirit.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications or by contacting us directly.
4. Consent
Where required by law, we obtain your consent before collecting, using, or disclosing your personal information.
Your consent may be:
· Express (for example, by subscribing to our newsletter); or
· Implied (for example, by providing shipping information to complete an order).
You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.
Withdrawing consent may affect our ability to provide certain products or services.
5. How We Share Your Information
Sparkle and Spirit does not sell or rent your personal information to third parties.
We may share personal information only where necessary to operate our business or comply with legal obligations, including with:
· Payment processors;
· Shipping carriers;
· Website hosting providers;
· E-commerce platform providers;
· Email marketing providers;
· Analytics providers;
· Government authorities where required by law;
· Professional advisors, such as accountants or legal counsel, where appropriate.
These service providers are expected to protect your information and use it only for the purposes for which it was provided.
6. International Customers
Sparkle and Spirit ships products internationally.
If you place an order from outside Canada, your personal information may be processed or transferred across provincial, national, or international borders where required to complete your order.
Different countries may have different privacy laws than your country of residence.
By placing an order with us, you acknowledge that your information may be transferred as necessary to fulfill your purchase.
7. Data Security
We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.
Examples of safeguards may include:
· Secure website connections (HTTPS/SSL);
· Password-protected systems;
· Limited access to customer information;
· Secure third-party payment processing;
· Regular software updates where applicable.
While we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
· Fulfill the purposes described in this Privacy Policy;
· Meet legal, accounting, tax, or regulatory requirements;
· Resolve disputes;
· Enforce our agreements.
When personal information is no longer required, we will securely delete, anonymize, or otherwise dispose of it in accordance with applicable law.
9. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.
These rights may include the ability to:
· Request access to the personal information we hold about you;
· Request corrections to inaccurate or incomplete information;
· Request information about how your personal information is collected, used, or disclosed;
· Withdraw consent where applicable;
· Request deletion of personal information where permitted by law;
· Request information about third parties with whom your information has been shared;
· Object to certain uses of your personal information.
To make a privacy-related request, please contact us using the information provided in the “Contact Us” section of this Privacy Policy.
We may require verification of your identity before fulfilling certain requests to protect your personal information.
10. Canadian Privacy Information
Sparkle and Spirit operates in Ontario, Canada and is committed to handling personal information responsibly.
Where applicable, we comply with Canadian privacy obligations, including requirements relating to:
· Accountability for personal information;
· Identifying purposes for collection;
· Obtaining appropriate consent;
· Limiting collection;
· Limiting use, disclosure, and retention;
· Maintaining accurate information;
· Protecting personal information through appropriate safeguards;
· Providing transparency regarding privacy practices.
Privacy laws may vary depending on your province, territory, or country of residence.
11. Email Marketing and Communications
With your consent, Sparkle and Spirit may send emails regarding:
· New product launches;
· Promotions;
· Seasonal collections;
· Business updates;
· Educational content;
· Special offers.
You may unsubscribe from marketing communications at any time by:
· Clicking the unsubscribe link included in promotional emails; or
· Contacting us directly.
Please note that you may continue to receive transactional communications related to purchases, including:
· Order confirmations;
· Payment confirmations;
· Shipping notifications;
· Customer service communications.
These messages are necessary to complete transactions and provide customer service.
12. Electronic Messages and Anti-Spam Compliance
Sparkle and Spirit aims to comply with applicable electronic communication laws, including Canada’s Anti-Spam Legislation (CASL), where applicable.
We will not send commercial electronic messages without appropriate consent or another lawful basis.
You may withdraw consent to receive marketing communications at any time.
13. Third-Party Services
Sparkle and Spirit may use third-party services to operate our Website and business.
These services may include:
· Website hosting providers;
· E-commerce platforms;
· Payment processors;
· Shipping providers;
· Email marketing platforms;
· Analytics services;
· Customer support tools.
These third parties may collect or process information according to their own privacy policies.
Sparkle and Spirit is not responsible for the privacy practices of third-party providers.
We encourage you to review the privacy policies of any third-party services you interact with.
14. Analytics and Website Performance
We may use analytics tools to better understand how visitors interact with our Website.
Analytics information may include:
· Pages visited;
· Website traffic patterns;
· Device information;
· Approximate location information;
· Referral sources;
· User interactions.
This information helps us:
· Improve Website functionality;
· Understand customer preferences;
· Improve product offerings;
· Enhance user experience.
Analytics information is generally collected in an aggregated or anonymized form where possible.
15. Social Media
Sparkle and Spirit may maintain social media accounts or include social media links on our Website.
Interactions with our social media pages are subject to the privacy policies and terms of the applicable social media platforms.
We are not responsible for how third-party social media companies collect, use, or disclose your information.
Please review the privacy settings and policies of any social media platforms you use.
16. Third-Party Websites
Our Website may contain links to external websites, including:
· Payment services;
· Social media platforms;
· Shipping providers;
· Educational resources;
· Affiliate websites (if applicable in the future).
Sparkle and Spirit does not control these third-party websites and is not responsible for their:
· Privacy practices;
· Security measures;
· Content;
· Data collection practices.
We encourage you to review the privacy policies of any external websites before providing personal information.
17. Children’s Privacy
Sparkle and Spirit does not knowingly collect personal information from children under the age of 13.
Customers must meet the applicable age requirements stated in our Terms and Conditions.
If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete that information.
Parents or guardians who believe a child has provided personal information may contact us.
18. Business Changes
If Sparkle and Spirit undergoes a business transaction, such as:
· Sale of the business;
· Merger;
· Transfer of assets;
· Reorganization;
personal information may be transferred as part of that transaction.
Any transfer will be handled in accordance with applicable privacy laws and reasonable privacy protections.
19. Privacy Breach Notification
In the event of a security breach involving personal information, Sparkle and Spirit will take reasonable steps to:
· Assess the nature and extent of the breach;
· Contain and address the issue;
· Notify affected individuals where required by law;
· Take steps to prevent similar incidents in the future.
20. Changes to This Privacy Policy
Sparkle and Spirit reserves the right to update this Privacy Policy periodically.
Changes may occur due to:
· Business changes;
· Legal requirements;
· Technology updates;
· Changes to our services.
The updated version will be posted on this Website with a revised effective date.
Your continued use of the Website after changes are posted indicates acceptance of the updated Privacy Policy.
21. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how Sparkle and Spirit handles personal information, please contact:
Sparkle and Spirit
Website:
www.sparkleandspirit.ca
Email:
sparkleandspiritca@gmail.com
Business Location:
Markham, Ontario, Canada
Effective Date
This Privacy Policy is effective as of:
August 1, 2026
and remains in effect until replaced or updated by Sparkle and Spirit.